Notifications of private messages are missing
log in

Advanced search

Message boards : Number crunching : Notifications of private messages are missing

Author Message
Profile marmot
Avatar
Send message
Joined: 17 Nov 16
Posts: 97
Credit: 148,897,562
RAC: 586,154
Message 7486 - Posted: 15 Apr 2021, 8:17:08 UTC
Last modified: 15 Apr 2021, 8:27:42 UTC

I get private message notifications right to my BOINC client in other projects but not from here.
It used to work.
I did get a notification to one machine stating "SRBase: Notice from BOINC
Your settings do not allow fetching tasks for CPU. To fix this, you can change Project Preferences on the project's web site.
4/8/2021 2:51:37 AM"

but nothing about Reb's private message about my TOP 5000 prime: 18922*111^383954+1.

Why is this notification failing to reach our clients?
The only two choices in community preferences are to get notified at the website or by email. Notifications Immediately, by email is selected.

I check the client daily; I do not check the email account but once a month.

The prover database site is broken for all bios; it gives the error "Uncaught exception: Object of class PDO could not be converted to string"
____________
My primes found at SRBase:
40*1017^215605+1 (Top 5000)
18922*111^383954+1 (Top 5000)
19116*24^791057-1 (Top 5000)
4281*880^27069+1

Profile rebirther
Volunteer moderator
Project administrator
Project developer
Project tester
Project scientist
Avatar
Send message
Joined: 2 Jan 13
Posts: 7479
Credit: 43,652,367
RAC: 40,337
Message 7488 - Posted: 15 Apr 2021, 15:15:59 UTC - in response to Message 7486.

I get private message notifications right to my BOINC client in other projects but not from here.
It used to work.
I did get a notification to one machine stating "SRBase: Notice from BOINC
Your settings do not allow fetching tasks for CPU. To fix this, you can change Project Preferences on the project's web site.
4/8/2021 2:51:37 AM"

but nothing about Reb's private message about my TOP 5000 prime: 18922*111^383954+1.

Why is this notification failing to reach our clients?
The only two choices in community preferences are to get notified at the website or by email. Notifications Immediately, by email is selected.

I check the client daily; I do not check the email account but once a month.

The prover database site is broken for all bios; it gives the error "Uncaught exception: Object of class PDO could not be converted to string"


Private messages are different to public messages, You need to check your prefs to get PMs by email immediately. The TOP5000 database could be broken.

Profile marmot
Avatar
Send message
Joined: 17 Nov 16
Posts: 97
Credit: 148,897,562
RAC: 586,154
Message 7497 - Posted: 15 Apr 2021, 22:07:23 UTC - in response to Message 7488.
Last modified: 15 Apr 2021, 23:07:16 UTC



Private messages are different to public messages, You need to check your prefs to get PMs by email immediately.


It's been checked since my last TOP 5000 notification didn't arrive and you sent several test messages and the notifications were working last year.

(When language fails use video evidence...)
Here's a picture of the notification I should have received when getting private messages from the project (Kryptos@Home example):
https://ibb.co/5WrNGZj

Here's a video showing that SRBase does send notifications but that the client received nothing about a private message (the client had been running since mid March):
https://gofile.io/d/ut6G1y


So the question is: why are private message notifications not working?


The TOP5000 database could be broken.
Chris actually sent me an email that the last upgrade nerfed his website and there's a warning about not submitting right now.
Although, 18922*111^383954+1 was already submitted by SRBase, but Chris has too many headaches atm to deal w/ my issue.
____________
My primes found at SRBase:
40*1017^215605+1 (Top 5000)
18922*111^383954+1 (Top 5000)
19116*24^791057-1 (Top 5000)
4281*880^27069+1

Profile rebirther
Volunteer moderator
Project administrator
Project developer
Project tester
Project scientist
Avatar
Send message
Joined: 2 Jan 13
Posts: 7479
Credit: 43,652,367
RAC: 40,337
Message 7498 - Posted: 16 Apr 2021, 5:31:26 UTC - in response to Message 7497.

The client is not able to handle PMs. You must check your email which you are using.

Profile marmot
Avatar
Send message
Joined: 17 Nov 16
Posts: 97
Credit: 148,897,562
RAC: 586,154
Message 7500 - Posted: 17 Apr 2021, 3:03:13 UTC - in response to Message 7498.
Last modified: 17 Apr 2021, 3:35:26 UTC

The client is not able to handle PMs.
BOINC client PM notifications work on other projects as proven here: https://ibb.co/5WrNGZj


You must check your email which you are using.
There is no need to check the email (which is only for signing up to BOINC projects) since the BOINC server and clients have notifications of private messages that work properly.

For some reason your project is not notifying us of private messages.
It used to work; what changed?

(found the answer in a PM and posted below)

If you fix the broken script then many more people will be getting their notifications of found primes and, possibly, registering them.


UPDATE--------------------------------------------
You said it was about a script in a PM dated 8 June 2019:
re: Forums are flooding my inbox with 300 messages 8 Jun 2019, 17:09:36 UTC
Every private message I get from here causes the forum to send me 300 notifications over 4 hour period.

Can you stop the flood please?

marmot


I have seen this some times ago, nothing was changed on the server. Maybe a bit overloaded running the notification script.

I cant do anything except disable it but will not help.

-Reb

Reply Delete

____________
My primes found at SRBase:
40*1017^215605+1 (Top 5000)
18922*111^383954+1 (Top 5000)
19116*24^791057-1 (Top 5000)
4281*880^27069+1

Profile rebirther
Volunteer moderator
Project administrator
Project developer
Project tester
Project scientist
Avatar
Send message
Joined: 2 Jan 13
Posts: 7479
Credit: 43,652,367
RAC: 40,337
Message 7501 - Posted: 17 Apr 2021, 5:11:32 UTC - in response to Message 7500.

ok I see, what do I need to change or is it only on user side?

Profile marmot
Avatar
Send message
Joined: 17 Nov 16
Posts: 97
Credit: 148,897,562
RAC: 586,154
Message 7502 - Posted: 20 Apr 2021, 7:12:41 UTC - in response to Message 7501.

ok I see, what do I need to change or is it only on user side?


When community preferences are set to:
" On my Account page (no email)"
we should get a single push notification to the BOINC client but SRBase sends 300. Maybe you intended that behavior to assure users would certainly see they had found a prime number?

If all you did was turn back on private message notifications; I could live with 300 notifications but other users might complain (sorry about complaining last year...)

Resetting the server side community preferences to default should fix it so only 1 push notification arrives but that may destroy other customization you have made.

Asked another BOINC project manager if they knew the answer and they did not.

Guess the BOINC main forums are the place to turn to for a more precise fix.

Chris Caldwell's site still is having issues.
____________
My primes found at SRBase:
40*1017^215605+1 (Top 5000)
18922*111^383954+1 (Top 5000)
19116*24^791057-1 (Top 5000)
4281*880^27069+1


Post to thread

Message boards : Number crunching : Notifications of private messages are missing


Main page · Your account · Message boards


Copyright © 2014-2024 BOINC Confederation / rebirther