short server outage tomorrow - preparing RMA (done)
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Profile rebirther
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Message 8200 - Posted: 27 Apr 2022, 18:17:11 UTC

I have got a confirmation from the vendor to return the broken RAM module for RMA.

There is a must to send back the complete affected KIT.

Peter Hucker of the Scottish Boinc Team
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Message 8201 - Posted: 28 Apr 2022, 6:01:34 UTC - in response to Message 8200.
Last modified: 28 Apr 2022, 6:01:44 UTC

I have got a confirmation from the vendor to return the broken RAM module for RMA.

There is a must to send back the complete affected KIT.

Tell them to get lost, send the broken chip back only. You have no legal obligation to send back working devices.

Profile Mankka*
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Message 8202 - Posted: 28 Apr 2022, 6:59:42 UTC - in response to Message 8201.

I have got a confirmation from the vendor to return the broken RAM module for RMA.

There is a must to send back the complete affected KIT.

Tell them to get lost, send the broken chip back only. You have no legal obligation to send back working devices.


+1

They tried the same on me here & I told them to take a hike!
I will only send you back the faulty one so I'm still able to run the computer.
And they had no other choice than to accept it!

Mankka*

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Message 8203 - Posted: 28 Apr 2022, 14:56:40 UTC - in response to Message 8202.

I have got a confirmation from the vendor to return the broken RAM module for RMA.

There is a must to send back the complete affected KIT.

Tell them to get lost, send the broken chip back only. You have no legal obligation to send back working devices.


+1

They tried the same on me here & I told them to take a hike!
I will only send you back the faulty one so I'm still able to run the computer.
And they had no other choice than to accept it!

Mankka*


I have 2 KITS so cant run 3 modules in dualchannel, lets hope I have the complete KIT back soon. I also dont understand why they need the complete KIT because of one faulty thing.


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Message boards : News : short server outage tomorrow - preparing RMA (done)


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